You know you’ve come upon a good receptionist when you are greeted in a friendly manner and politely offered assistance. You know you’ve come upon a great receptionist when that person has been with the same company for over 16 years and still greets visitors like they’re long-lost friends. That’s Donna Hanscom, who’s been with Kalwall since Leddy Group placed her there in April of 2000, and she’ll be the first to tell you that she’s one of Leddy Group’s biggest fans.
Regional Vice President Kristen Gauthier recently met Donna when she visited Kalwall for a continuous improvement meeting. “When I first walked in, I was immediately greeted by Donna at the front desk. If you have ever spoken with Donna before, you will know what I mean when I say that she instantly makes you feel like an old friend she hasn’t seen in a while. She is very welcoming and genuine in her conversation, and she takes a true interest in how she can help you. When we chatted for a few moments as I waited to meet with Ron, Donna reminisced about her experience with the Leddy Group and how that experience ultimately brought her to Kalwall.”
Prior to starting her position with Kalwall, Donna had worked with other staffing agencies, and according to her, none compared to Leddy Group. “I had quite a few great assignments with Leddy Group before being placed at Kalwall, and I felt like I gained the most office work experience through these assignments,” she says.
When she landed at Kalwall in 2000, she spent five months with the company before being converted to core staff. Donna has nice things to say about Kalwall, as well. “I really like the company; they are just nice people working there.”
“After spending just a few moments with her and watching her interact with other employees, it is clear why she has been so successful at Kalwall.”
The feeling seems to be mutual. Kristen Gauthier adds, “After spending just a few moments with her and watching her interact with other employees, it is clear why she has been so successful at Kalwall—she is a valued member of their team and truly a part of the Kalwall family.”
After 16 years with the company, it’s evident that Leddy Group succeeded in its mission of providing the right candidate for the job. More importantly, though, Leddy Group is happy to be part of Donna’s continuing success story.