For Field Employees

Your timecard is due by 10:00am every Monday morning.

All employees are sent an email around the first week of an assignment that contains a special link to set up a password for their payroll account https://employdrive.myisolved.com/

The link will expire after 90 days from the date it is sent. Our sensitive payroll information is kept secure with multiple layers of authentication. If your link is outside of the 90 days, please email payroll@leddygroup.com and request a reset of your account to obtain a new link. Please also provide your full name and the Leddy Group office you work with.

The link is a no-reply email sent from payroll@leddygroup.com.  Depending on your email filters, the email may be in your junk or spam folder.  Please check to see if the original link can be located.

Please send an email to payroll@leddygroup.com  and request another link. Please also provide your full name and the staffing office you work with. Another link will be sent to you.  Please note that in many cases, email accounts are blocked by the provider (especially Yahoo and Comcast) so we may ask you for an alternative email address if you are not able to receive the replacement link.

Try using another Internet browser.  For example, if you are using Internet Explorer, try using Google Chrome or Firefox.  If another browser does not work, please email payroll@leddygroup.com for assistance.

Enter the last 4 digits of your social security number in the authentication box.  Please be sure to complete the entire form before submitting.  Note: Striking the 'Enter' key will submit the form.

Your password did not meet the criteria or it did not match the password you selected {your password must be a minimum 12  alphanumeric characters including at least one lower case (a‐z), one upper case (A-Z), one numeric (0‐9) and  at least one special character [!@#$%^&*()]}.

This means you are trying to use the link in the setup email.  Once you have setup your account, you should not use the link provided in the setup email.  Please clear your browser navigation bar and go directly to https://employdrive.myisolved.com/

You have entered an incorrect password more than 4 times and your account has been locked.  Please send an email to payroll@leddygroup.com and request to have your account unlocked. Please also provide your full name and the Leddy Group office you work with.  You should expect a response within 24 hours.

Yes, the app is called “iSolved People Cloud” and is free to download.

Please contact your Staffing Manager to request a direct deposit form. You will need to provide a copy of a voided check or bank documentation (documentation must include your name, account number and routing number). Please do not email direct deposit documentation.

Please contact a Staffing Manager at your local Leddy Group office.

Yes. Your password will work indefinitely.  If you have forgotten your password or need to change your password, please follow the prompts for “forgot password”.

Please contact your Staffing Manager to request a new federal W4.

From isolved:

We continue to analyze the safeguards in place to maintain confidentiality, integrity and secure accessibility for your business, clients, and employees. In our ongoing commitment to ensure optimal security, we will be implementing measures like multi-factor authentication (MFA).

Effective November 3, 2023, all users will be required to utilize MFA as a mandatory security measure. 

The first time you log in after the release, you will be given the option to set up an additional method of authentication, such as an authenticator app, FaceID/touch ID, or security key. You can utilize one of the additional methods we have added for enhanced security, or you may proceed with using email or text message as your authentication method. Going forward, you will be required to use multi-factor authentication every time you log in to isolved People Cloud.

From isolved:

Q: What is multi-factor authentication (MFA)?

A: MFA is an effective way to increase protection for user accounts against common threats like phishing attacks, credential stuffing, and account takeovers.
 

Q: How does MFA work?

A: MFA adds another layer of security to your login process by requiring users to enter two or more pieces of evidence - or factors - to prove they are who they say they are. One factor is something the user knows, such as their username and password combination. Other factors are verification methods that the user has in their possession, such as an authenticator app or security key.
 

Q: Why is isolved requiring MFA?

A: There is nothing more important than the trust and success of our customers. We understand that the confidentiality, integrity, and availability of each customer’s data is vital to their business, and we take the protection of that data very seriously. As the global threat landscape evolves, implementing these security measures is essential for the safety and well-being of your business and employees.
 

Q: What is the advantage of MFA to me?

A: Clients will have a greater ability to protect their company's and employee's data utilizing additional options to authenticate seamlessly with a more intuitive user interface.
 

Q: What impact will this have on users?

A: Users will now be asked to authenticate each time they login, as opposed to once every 30 days or when a new IP address is identified.
 

Q: Can users have password-less access on multiple devices?

A: Yes, each device will allow and recognize what was set up on that device and use that as a default. Some password-less options can be used on multiple devices.
 

Q: How frequently must users provide a verification method when logging in directly?

A: Upon each initial login, they will have the ability to "Remember this device," or bypass MFA, for twelve (12) hours. This eliminates the need for MFA upon each login during that 12-hour period.  
 

Q: What authentication options can be used?

• Platform Authenticators: Easy MFA verification using a desktop or mobile device’s built-in authenticator service, such as Windows Hello, Touch ID, or Face ID.
  • Each user will need to enable these native options on their device of choice to use them. If someone does not have Face ID enabled on their device, then they will not be prompted to use this frictionless option.
• Third-Party Authenticator Apps: Authenticate with apps that generate temporary codes based on the OATH time-based one-time password (TOTP) algorithm. There are many apps available, including Google Authenticator, Microsoft Authenticator, and Authy.
• FIDO2 Password-less Authentication Security Keys: These small physical devices are easy to use because there is nothing to install and no codes to enter. Security keys are a great solution if mobile devices are not an option for users. Keys are available from manufacturers like YubiKey.