HR Consulting Team

Susannah - consulting bio

Susannah Chance
Senior VP of Human Resources

Expertise: Supervisory training, harassment training and investigations; compliance reviews; employee handbook preparation and updates; climate surveys; salary surveys; and assistance with the management of workers’ compensation claims.


Amy - consulting bio

Amy Heuer
HR & Risk Manager

Expertise: Human resources, employee relations, safety and risk management, and workers’ compensation case management.

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Fran Lefavour
Workers' Comp Guru

Expertise: Workers' compensation


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Gayle O’Connor
Human Resources Consultant

Expertise: Employee pulse surveys, compensation analysis, performance management process buildout, recruiting, handbook development or review, employee relations, and Affirmative Action Plan compliance.  


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Stacey Plamondon
Director of Recruitment Team

Expertise: Recruiting & hiring process, training, restaurant management

Steve - consulting bio

Steve Wood
CEO & Leadership Expert

Expertise: Strategic planning, implementation, and tracking; managing organizational change; human resource development; financial and risk management, which includes designing cash flow tools, debt and bank negotiations, and managing insurance relationships.