Account Specialist

Account Specialist

Specialty: Administrative

Job Description

Katie Hudson
Regional Director

Katie joined Leddy Group in 2015. She was promoted at the beginning of 2021 from Sr. Staffing Manager to Regional Director for the Lebanon market.  Katie is one of the only team members in our company who has successfully touched every specialty over the course of her tenure: Accounting & Finance, Administrative, HR, Industrial & Skilled Manufacturing, and Engineering.   

603.727.0102 ext. 720 | KHudson@leddygroup.com

Account Specialist
Our Springfield, VT client is seeking an Account Specialist with sales experience for their team. If you are comfortable with selling and up-selling, motivated by reaching individual and team sales goals, and thrive in an upbeat, competitive environment, then don’t miss this great full-time opportunity!
Responsibilities of the Account Specialist

  • Explain company technology to customers by email and phone
  • Sell and promote products and services to new and existing customers
  • Answer customer questions regarding service, features, options, upgrades, and billing/payment concerns
  • Initiate service orders to begin, upgrade, or terminate service
  • Refer customers to the appropriate department for a service trouble and initiate a trouble ticket if necessary
  • Accept and post payments to customer accounts
  • Investigate and resolve customer billing issues
  • Perform clerical duties such as filing, data entry, record maintenance, and other tasks as assigned

Qualifications of the Account Specialist

  • Dedicated sales background and a proven track record
  • High school diploma or equivalent required, college degree preferred
  • Ability to read, analyze, and interpret computer reports
  • Ability to organize, prioritize, and handle multiple work assignments
  • Ability to complete work accurately under time constraints and deadlines
  • Professional, courteous demeanor
  • Excellent written and verbal communication and customer service skills
  • Strong desire to learn new technologies and a positive attitude

We look forward to hearing from you about this Account Specialist role!
To apply, please email a copy of your resume to lebanon@leddygroup.com, call 603-727-0102, or apply online at www.leddygroup.com.
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Veterans and military spouses are encouraged to apply.
About Leddy Group
We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.
 

Katie Hudson
Regional Director

Katie joined Leddy Group in 2015. She was promoted at the beginning of 2021 from Sr. Staffing Manager to Regional Director for the Lebanon market.  Katie is one of the only team members in our company who has successfully touched every specialty over the course of her tenure: Accounting & Finance, Administrative, HR, Industrial & Skilled Manufacturing, and Engineering.   

603.727.0102 ext. 720 | KHudson@leddygroup.com

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