Account Support Representative

Account Support Representative

Specialty: Administrative, Customer Service

Job Description

Dawn MacKay
Sr. Staffing Manager

Dawn started with Leddy Group in 2016. She had initially applied for a temporary assignment and was recruited for an internal role as a Staffing Manager. Since then, she was promoted to Senior Staffing Manager. 

802.786.2222 | dmackay@leddygroup.com

A utility company is looking for someone with good computer and customer service skills for their Account Support Representative role in Randolph, VT. This full-time, first-shift position is a great way to grow your career in a stable work environment!

Responsibilities of the Account Support Representative

  • Support Account Managers in meeting customer needs
  • Enter customer quotes and orders into the computer system following work instructions and quality guidelines
  • Create various spreadsheets in Excel
  • Research and follow up on back orders
  • Create and maintain back-order reports
  • Process return authorizations and customer requests
  • Obtain proof of deliveries for customers
  • Help with general clerical work such as correspondence and filing
  • Perform other related duties as assigned

Qualifications of the Account Support Representative

  • Computer skills including data entry, Word, and Excel
  • Good customer service, communication, interpersonal, and phone skills
  • Basic math skills
  • Well-organized problem solver with strong negotiation skills
  • Attention to detail and willing to learn

Hours are Monday through Friday, 8:00am-5:00pm. Pay is $17/hour. Apply today for this Account Support Representative position!

To apply, please email a copy of your resume to lebanon@leddygroup.com, call 603-727-0102, or apply online at www.leddygroup.com.

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Veterans and military spouses are encouraged to apply.

Account Support RepresentativeAbout Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Dawn MacKay
Sr. Staffing Manager

Dawn started with Leddy Group in 2016. She had initially applied for a temporary assignment and was recruited for an internal role as a Staffing Manager. Since then, she was promoted to Senior Staffing Manager. 

802.786.2222 | dmackay@leddygroup.com

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