Client Support Associate

Client Support Associate

Specialty: Administrative, Customer Service

Job Description

Dawn MacKay
Sr. Staffing Manager

Dawn started with Leddy Group in 2016. She had initially applied for a temporary assignment and was recruited for an internal role as a Staffing Manager. Since then, she was promoted to Senior Staffing Manager. 

802.786.2222 | dmackay@leddygroup.com

Are you interested in making a direct impact to the networks that serve our communities? If you are good with computers and have customer service skills, then join our client’s team of talented and hardworking individuals. You will help support global communication companies as a Client Support Associate!

This full-time, first-shift position in Randolph, VT is a great way to grow your career in a stable work environment.

Responsibilities of the Client Support Associate

  • Assist Account Managers with client support
  • Data entry of customer quotes and orders
  • Create and maintain Excel spreadsheets
  • Research and follow up on customer back orders
  • Create and maintain back-order reports
  • Process return authorizations and customer requests
  • Obtain proof of deliveries for customers
  • Correspondence and filing, other general clerical duties
  • Follow work instructions and quality guidelines
  • Other duties as assigned

Qualifications of the Client Support Associate

  • Computer skills including data entry, Word, and Excel
  • Good customer service, communication, interpersonal, and phone skills
  • Basic math skills
  • Well-organized problem solver with strong negotiation skills
  • Attention to detail and willing to learn

Hours are Monday through Friday, 8:00am-5:00pm. Starting pay is $17/hour. Apply today for this Client Support Associate position!

To apply, please email a copy of your resume to lebanon@leddygroup.com, call 603-727-0102, or apply online at www.leddygroup.com.

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Veterans and military spouses are encouraged to apply.

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Dawn MacKay
Sr. Staffing Manager

Dawn started with Leddy Group in 2016. She had initially applied for a temporary assignment and was recruited for an internal role as a Staffing Manager. Since then, she was promoted to Senior Staffing Manager. 

802.786.2222 | dmackay@leddygroup.com

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