Customer Experience Specialist

Customer Experience Specialist

Specialty: Administrative

Job Description

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

If you have solid customer service experience within a fast-paced environment, we would like to talk to you about a Customer Experience Specialist opportunity in Portsmouth, NH! In this role within a financial services organization, you will assist our client’s customers with questions regarding accounts and products. Although this is a full-time role, our client is open to part-time hours. This is a great position for someone who enjoys working in a collaborative, fun environment!

Responsibilities of the Customer Experience Specialist

  • Assist customers and potential customers with questions regarding accounts and products
  • Cross-sell the organization’s products and services
  • Perform other job-related tasks, as assigned

Qualifications of the Customer Experience Specialist

  • High school diploma or equivalent
  • At least one year or similar customer service/contact center experience in a fast-paced, high-volume environment
  • Strong communication and organizational skills
  • Problem solver with good follow-through

Please share your resume in confidence for this Customer Experience Specialist opportunity. We look forward to connecting with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 749.4810 ext. 4, or apply online at www.leddygroup.com.

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Veterans and Military Spouses are encouraged to apply!

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We put the right people in the right places through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing. We combine a consistency of values and traits with a singular standard for quality and best practices. Our goal is to exceed your expectations; our success is tied directly to your satisfaction.

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

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