Customer Service Administrator

Customer Service Administrator

Speciality: Administrative, Customer Service

Location: Milford, NH, USA

Type: Full Time

Posted: 04-30-2021

Job Description

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Leddy Group

Customer Service Administrator

Our client in Milford, NH needs to add an experienced Customer Service Administrator to their sales team! In this role, you will cover phones, receive and direct visitors, and complete various customer service-related tasks. Hours are Monday through Friday, 8:30am-5:00pm.

Responsibilities of the Customer Service Administrator

  • Process orders for customers and make order changes, when necessary
  • Respond to customer inquiries on order status, quotes, requests, or concerns
  • Perform invoicing and data entry
  • Maintain finished stock inventory, which will require physical stock and data entry
  • Work closely with other departments to address customer requirements
  • Provide general administrative support to the sales team
  • Other duties, as assigned

Qualifications of the Customer Service Administrator

  • A minimum of two years of customer service experience and a high school diploma or GED
  • Strong typing and data entry skills with a keen eye for detail, accuracy, and quality
  • Knowledge of MS Office (Word and Excel), OpenOffice, or LibreOffice
  • Ability to multi-task and work with minimal supervision
  • Excellent written and verbal communication skills

This full-time, interim-to-direct position requires punctuality and professionalism!

To apply, please email your resume to careers@leddygroup.com, call (603) 880-7184, or apply online at www.leddygroup.com.

About Leddy Group

We are Leddy Group . . . a privately owned, regional staffing company serving NH, ME, VT & northern MA since 1994. We are one great brand with multiple specialties:  accounting & finance, administrative & office support, engineering, human resources, industrial, skilled manufacturing, legal, and nonprofit.

At Leddy Group, we combine a consistency of values and traits with a singular standard for quality and best practices. We hold each other accountable to those standards, measure success by the quality of our outcomes, and establish goals based on continuous improvement metrics. We utilize a methodology and process to assess skills and experience; however, identifying the right “fit” is equally important for both candidates and clients alike. Our goal is to exceed your expectations. Our success is tied directly to your satisfaction.

Customer Service Administrator