Customer Service Administrator

Customer Service Administrator

Speciality: Administrative & Office Support

Location: Milford, NH, USA

Type: Full Time

Posted: 11-10-2020

Job Description

Leddy Group

Customer Service Administrator

Leddy Group is seeking an experienced Customer Service Administrator for our client’s sales team. This position in the Milford, NH, area will provide phone coverage, receive and direct visitors, and complete various customer service-related tasks for the sales office. Hours are Monday through Friday, 8:30am-5:00pm.

Responsibilities of the Customer Service Administrator include:

  • Processing orders for customers and making order changes, when necessary
  • Responding to customer inquiries on order status, quotes, requests, or concerns
  • Completing invoicing and data entry
  • Maintaining finished stock inventory, which will require physical stock and data entry
  • Working closely with other departments to address customer requirements
  • Providing general administrative support to the sales team
  • Other duties may be assigned as required to meet the needs of the team and the company

Qualifications of the Customer Service Administrator:

  • A minimum of two years of customer service experience and a high school diploma or GED
  • Strong typing and data entry skills with a keen eye for detail, accuracy, and quality
  • Knowledge of MS Office (Word and Excel), OpenOffice, or LibreOffice
  • Ability to multi-task and work with minimum supervision
  • Excellent written and verbal communication skills
  • Punctuality and professional appearance are required

This Customer Service Administrator role is a full-time, interim-to-direct position. Starting pay for this role is $16-17/hour, depending on experience. Dress is business casual (yet professional).

To apply for this position, please email your resume to careers@leddygroup.com, call (603) 880-7184 or apply online at www.leddygroup.com.

About Leddy Group:

We are Leddy Group… a privately owned, regional staffing company serving NH, ME, VT & northern MA. One great brand… multiple specialties in accounting & finance, administrative & office support, engineering, human resources, industrial and skilled manufacturing, legal, and nonprofit.

Customer Service Administrator