Customer Service Representative

Customer Service Representative

Specialty: Administrative, Customer Service

Job Description

Alie Wood
Sr. Staffing Manager

Alie started with Leddy Group in 2016 as a Staffing Manager in the Bedford office. She is one of the few team members at Leddy Group who has worked with most of our specialty divisions. Currently, Alie is a Senior Staffing Manager based out of the Portsmouth office. Her focus is on recruiting talent and servicing clients for the Administrative staffing division as well as the Accounting & Finance staffing division. 

603.880.7184 | AWood@leddygroup.com

Customer Service Representative

A small manufacturer in Milford, NH is seeking an experienced Customer Service Representative for their sales team. This position will provide phone coverage, greet and direct visitors, and complete various customer service-related and administrative tasks for the sales department. A friendly and helpful personality is required!

Responsibilities of the Customer Service Representative

  • Process orders for customers and make order changes, when necessary
  • Respond to customer inquiries on order status, quotes, requests, or concerns
  • Complete invoicing and data entry
  • Maintain finished stock inventory, which will require physical stock and data entry
  • Provide general administrative support to the sales team

Qualifications of the Customer Service Representative

  • 2+ years of prior customer service experience and a high school diploma or GED
  • Strong typing and data entry skills
  • Detail oriented and able to multi-task
  • Knowledge of MS Office (Word and Excel), OpenOffice, or LibreOffice
  • Excellent written and verbal communication skills

Please share your resume in confidence for this role. We look forward to speaking with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 880-7184, or apply online at www.leddygroup.com.

About Leddy Group

We are Leddy Group . . . a privately owned, regional staffing company serving NH, ME, VT & northern MA since 1994. We are one great brand with multiple specialties:  accounting & finance, administrative & office support, engineering, human resources, industrial, skilled manufacturing, legal, and nonprofit.

At Leddy Group, we combine a consistency of values and traits with a singular standard for quality and best practices. We hold each other accountable to those standards, measure success by the quality of our outcomes, and establish goals based on continuous improvement metrics. We utilize a methodology and process to assess skills and experience; however, identifying the right “fit” is equally important for both candidates and clients alike. Our goal is to exceed your expectations. Our success is tied directly to your satisfaction.

Customer Service Representative

Alie Wood
Sr. Staffing Manager

Alie started with Leddy Group in 2016 as a Staffing Manager in the Bedford office. She is one of the few team members at Leddy Group who has worked with most of our specialty divisions. Currently, Alie is a Senior Staffing Manager based out of the Portsmouth office. Her focus is on recruiting talent and servicing clients for the Administrative staffing division as well as the Accounting & Finance staffing division. 

603.880.7184 | AWood@leddygroup.com

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