Customer Service Representative

Customer Service Representative

Speciality: Administrative & Office Support, View All Jobs

Location: New London, NH, USA

Type: Full Time

Posted: 09-17-2020

Job Description

Leddy Group

Are you interested in using your customer service skills to help your community? Are you looking for a business that upholds customer care at the forefront? Leddy Group is partnering with a medical business looking for a Customer Service Representative to join their call center team. 

Full Time and Part Time schedules are available with competitive pay!

Responsibilities of the Customer Service Representative include:

  • Handling a high volume of inbound calls while maintaining exceptional customer service
  • Utilizing online resources to accurately answer patient questions
  • Schedule appointments as needed

Qualifications for the Customer Service Representative include:

  • Familiarity with phone and computer systems in a business setting
  • Ability to answer questions and redirect patients
  • Previous customer service experience
  • Willingness to assist other call center employees as needed

This position can be long term for the right person. If you’re looking for a wonderful customer service role, we would love to connect with you!

To apply for this position, please email your resume to lebanon@leddygroup.com, call 603-727-0102 or apply online at www.leddygroup.com.

Customer Service RepresentativeAbout Leddy Group

We are Leddy Group… a privately owned, regional staffing company serving NH, ME, VT & northern MA. One great brand… multiple specialties in accounting and finance, administrative and executive assistants, engineering, human resources, industrial and skilled manufacturing, and office support and customer service.

At Leddy Group we combine a consistency of values and traits with a singular standard for quality and best practices. We hold each other accountable to those standards, measure success by the quality of our outcomes, and establish goals based on continuous improvement metrics. This is the compass which leads us to put the right people in the right places. Methodology and process to assess skills and experience. Focusing on fit, company, and culture.

The success of our team is based on the success of our outcomes and your satisfaction. Period. Do what you love … love what you do. Put people first … always.