Customer Service Representative

Our banking client is seeking a friendly problem solver for their full-time Customer Service Representative role! You will help create a positive experience for customers as you assist them with their account needs over the phone. Join the team at one of the following locations: White River Junction, Charlestown, or Burlington!

Responsibilities of the Customer Service Representative

• Professionally handle a large volume of inbound and occasional outbound calls
• Assist customers with their account transactions in an accurate and timely manner
• Answer inquiries, inform customers of new services and product promotions, and direct customers to other personnel as needed
• Provide exceptional customer service
• Perform additional tasks as assigned

Qualifications of the Customer Service Representative

• High school diploma or equivalent
• Must have previous customer service experience
• Banking/call center experience preferred
• Excellent communication, interpersonal, and problem-solving skills
• Basic computer skills and strong typing skills
• Ability to maintain confidentiality, tact, and professionalism

Hours are Monday through Friday from 8:45am-5:15pm or 9:45am-6:15pm, plus two weekends per month with shorter hours. Pay depends on experience, ranging from $19-$22/hour. Apply today to further your career in an excellent work environment as a Customer Service Representative!

To apply, please email a copy of your resume to lebanon@leddygroup.com, call 603-727-0102, or apply online at www.leddygroup.com.

IND56

Veterans and military spouses are encouraged to apply.

About Leddy Group
We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.