Customer Service Representative

Customer Service Representative

Specialty: Administrative

Job Description

Alie Wood
Senior Staffing Manager

Alie started with Leddy Group in 2016 as a Staffing Manager in the Bedford office. She is one of the few team members at Leddy Group who has worked with most of our specialty divisions. Currently, Alie is a Senior Staffing Manager based out of the Portsmouth office. Her focus is on recruiting talent and servicing clients for the Administrative staffing division as well as the Accounting & Finance staffing division. 

603.880.7184 ext 731 | AWood@leddygroup.com

Customer Service Representative
Join a well-established organization in Nashua, NH as a Call Center Representative! You’ll use your strong customer service skills to assist members with their accounts in this excellent full-time role.
Responsibilities of the Customer Service Representative

  • Assist members and potential members via telephone, chat, email, and video channel correspondence, fostering a one-call resolution environment
  • Answer general inquiries about member accounts
  • Quickly identify client needs and match them to a product or service
  • Perform other related duties as assigned or required 

Qualifications of the Customer Service Representative

  • High school diploma or equivalent
  • Previous customer service, retail, or call center experience preferred but not required
  • Helpful and dependable with outstanding customer service skills
  • Strong communication, multitasking, and organizational skills
  • Ability to recognize and resolve issues with courtesy and tact

The Customer Service Representative works Monday through Friday from 8:30am-5:00pm for $19/hour. We look forward to connecting with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 880-7184, or apply online at www.leddygroup.com.
IND50
Veterans and military spouses are encouraged to apply.
About Leddy Group
We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.
 

Alie Wood
Senior Staffing Manager

Alie started with Leddy Group in 2016 as a Staffing Manager in the Bedford office. She is one of the few team members at Leddy Group who has worked with most of our specialty divisions. Currently, Alie is a Senior Staffing Manager based out of the Portsmouth office. Her focus is on recruiting talent and servicing clients for the Administrative staffing division as well as the Accounting & Finance staffing division. 

603.880.7184 ext 731 | AWood@leddygroup.com

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