Customer Service Representative

Leddy Group is seeking Customer Service Representatives to help a well-known Seacoast company to complete a customer service project. Candidates will be taking inbound customer calls and providing customer support. This role is a long-term position with opportunity to grow.

Responsibilities of the Customer Service Representative include:

• Managing a high volume of inbound calls
• Answer increased customer inquiries
• Documenting customer interactions

Requirements of the Customer Service Representative:

• Past customer service and data entry experience
• Excellent telephone etiquette
• Call center experience is preferred

This is a full time interim-to-direct position, working 9am – 5:30pm or 10am – 6:30pm for 6 months. Starting pay for this role is $15.50 – 16/hour, depending on experience.

To apply for this position, please email your resume to careers@leddygroup.com, call (603) 880-7184 or apply online at www.leddygroup.com.

About Leddy Group

We are Leddy Group… a privately owned, regional staffing company serving NH, ME, VT & northern MA. One great brand… multiple specialties in accounting and finance, administrative and executive assistants, engineering, human resources, industrial and skilled manufacturing, and office support and customer service.

At Leddy Group we combine a consistency of values and traits with a singular standard for quality and best practices. We hold each other accountable to those standards, measure success by the quality of our outcomes, and establish goals based on continuous improvement metrics. This is the compass which leads us to put the right people in the right places. Methodology and process to assess skills and experience. Focusing on fit, company, and culture.

The success of our team is based on the success of our outcomes and your satisfaction. Period. Do what you love … love what you do. Put people first … always.