Customer Service Specialist, Manufacturing 

Customer Service Specialist, Manufacturing 

Specialty: Administrative

Job Description

Angie Bastien
Staffing Manager

Angie joined our Portsmouth office in February of 2020. She brings 5 years of recruiting experience in collections, call center, and subrogation. Prior to joining Leddy Group, Angie was one of our clientsAngie focuses on recruiting customer service and administrative talent for the administrative staffing division.  

603.766.4909 | abastien@leddygroup.com

If you are a team player who is technically inclined and enjoys working with customers, consider this Customer Service Specialist, Manufacturing opportunity! Our manufacturing client in Portsmouth, NH is growing and needs someone to assist their customers with troubleshooting and resolving issues. A background in manufacturing is preferred, but not required!

Responsibilities of the Customer Service Specialist, Manufacturing 

  • Manage requests for support from start to finish
  • Talk or correspond with customers on issues
  • Work through troubleshooting and assist in their resolution, when able
  • Escalate complex issues to others to assist
  • Ensure issues are resolved
  • Participate in job-related and industry related training
  • Perform other tasks, as required

Qualifications of the Customer Service Specialist, Manufacturing 

  • High school diploma or the equivalent
  • Background in technology, such as IT, electronics, etc.
  • Good organizational skills
  • Able to work under pressure and resolve problems
  • Strong communication skills, both verbal and written
  • Customer service minded and professional
  • Team player

Please share your resume in confidence for this Customer Service Specialist, Manufacturing opportunity. We look forward to connecting with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 880-7184, or apply online at www.leddygroup.com.

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We put the right people in the right places through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing. We combine a consistency of values and traits with a singular standard for quality and best practices. Our goal is to exceed your expectations; our success is tied directly to your satisfaction.

Customer Service Specialist, Manufacturing 

Angie Bastien
Staffing Manager

Angie joined our Portsmouth office in February of 2020. She brings 5 years of recruiting experience in collections, call center, and subrogation. Prior to joining Leddy Group, Angie was one of our clientsAngie focuses on recruiting customer service and administrative talent for the administrative staffing division.  

603.766.4909 | abastien@leddygroup.com

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