Customer Service Specialist – Project

Customer Service Specialist – Project

Specialty: Administrative

Job Description

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

Our Stratham, NH client needs a Customer Service Specialist – Project on a full-time basis! This interim role is responsible for assisting customers with placing orders and resolving issues with their orders, among other related tasks. The right candidate has great customer service skills and is familiar with logistics/order fulfillment processes.

Responsibilities of the Customer Service Specialist – Project

  • Process orders
  • Communicate with customers on their orders from start to finish
  • Work with customers, internal team, and external vendors to identify
  • Ensure customer issues with orders are resolved in a timely and satisfactory manner
  • Process returned orders
  • Answer questions regarding orders
  • Identify areas of improvement
  • Perform other related tasks and projects, as required

Qualifications of the Customer Service Specialist – Project

  • Associate degree
  • Knowledge of order fulfillment processes and logistics
  • Solid communication skills
  • Proficiency in MS Office Suite
  • Good customer service skills
  • Strong follow-through

Please share your resume in confidence for this opportunity that offers $28.50/hour. We look forward to connecting with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 749-4910 ext. 4, or apply online at www.leddygroup.com.

IND52

Veterans and military spouses are encouraged to apply

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Customer Service Specialist - Project

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

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