Customer Solutions Representative

Customer Solutions Representative

Speciality: Office Support & Customer Service

Location: Rutland, VT, US

Type: Full Time

Posted: 10-18-2019

Job Description

Do you have a passion for customer service? Are you good with people? Would you like to use both with a company that offers growth in a friendly, team-based environment? Then we want to talk to you!

We are seeking a Customer Solutions Representative for a local Rutland company.

This position is offering a long term career with continued growth. Pay increases also offered and excellent benefits once hired on to the team.

Responsibilities of this role:

  • Listen to customer service claims and determine a solution
  • Gather all important information and document into the software program
  • Facilitate and negotiate service claims with all involved parties
  • Respond timely to inquiries
  • Communicate with the Customer Solutions Manager

Qualifications of the Customer Solutions Representative:

  • Ability to show empathy with people from all walks of life
  • Communicate effectively, both verbally and in writing
  • Show judgment and ability to resolve conflict
  • Must have computer knowledge and comfort
  • 3 years of Customer Service experience preferred

To apply for this position, please email your resume to rutland@leddygroup.com, call (802) 786-2222, or apply online at www.leddygroup.com.