Customer Support Administrator

Customer Support Administrator

Speciality: Administrative & Office Support, View All Jobs

Location: Hooksett, NH, USA

Type: Full Time

Posted: 07-31-2020

Job Description

Leddy Group

Leddy Group is searching for an Customer Support Administrator to join the core team of a locally-owned business in the insurance industry.

This is an administrative role, focused on the management of a caseload of accounts. The ideal candidate is someone who is positive, customer-focused, organized, and has a strong sense of urgency.

Responsibilities of the Customer Support Administrator:

  • Manage a caseload of existing accounts from a customer and administrative perspective
  • Complete administrative tasks with efficiency and accuracy to assist owners and keep the business running smoothly and effectively
  • Utilize customer service skills to maintain and grow client relationships
  • Contribute to the small office environment to foster efficiencies and be a key member of the team

Requirements of the Customer Support Administrator: 

  • 3+ years of administrative experience, preferably within the insurance industry
  • Strong MS office skills, including but not limited to Excel, Outlook and Word
  • Exceptional and polished interpersonal skills
  • Positive attitude and strong attention to detail are a must
  • Bachelors degree is preferred
  • Willingness to obtain a NH insurance license

This is an interim-to-direct full-time position.

To apply, email your resume to careers@leddygroup.com or call 603-880-7184 right away! To learn more about Leddy Group visit our website at www.leddygroup.com.

We are Leddy Group… a privately owned, regional staffing company serving NH, ME, VT & northern MA. One great brand… multiple specialties in accounting and finance, administrative and executive assistants, engineering, human resources, industrial and skilled manufacturing, and office support and customer service.

At Leddy Group we combine a consistency of values and traits with a singular standard for quality and best practices. We hold each other accountable to those standards, measure success by the quality of our outcomes, and establish goals based on continuous improvement metrics. This is the compass which leads us to put the right people in the right places. Methodology and process to assess skills and experience. Focusing on fit, company, and culture.

The success of our team is based on the success of our outcomes and your satisfaction. Period. Do what you love… love what you do. Put people first… always.

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