Customer Support Representative

Customer Support Representative

If you are process driven, mechanically inclined, and customer service oriented, then consider this entry-level Customer Support Representative opportunity. You’ll become a product expert on our client’s massage chairs and communicate directly with customers and vendors to resolve issues, among other tasks. This full-time, direct-hire role offers comprehensive benefits!

Responsibilities of the Customer Support Representative

• Provide customer service phone support
• Troubleshoot and diagnose customer issues
• Manage and assist field repairs via third-party contractors
• Perform some light-duty assembly and testing
• Manage parts inventory
• Ensure customer satisfaction
• Perform other related tasks and projects, as required

Qualifications of the Customer Support Representative

• Technical aptitude required
• Independent thinker and problem solver
• Great communication and customer service phone skills
• Detail oriented, meticulous, and highly organized
• Computer proficiency including MS Word and Outlook

Please share your resume in confidence for this Customer Support Representative role offering $16-$20/hour, DOE. We look forward to connecting with you!
To apply, please email your resume to seacoast@leddygroup.com, call (603) 749-4810 ext. 715, or apply online at www.leddygroup.com.

Veterans and military spouses are encouraged to apply.
About Leddy Group
Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.