Delivery Dispatcher

Delivery Dispatcher

Specialty: Administrative

Job Description

Katie Hudson
Regional Director

Katie joined Leddy Group in 2015. She was promoted at the beginning of 2021 from Sr. Staffing Manager to Regional Director for the Lebanon market.  Katie is one of the only team members in our company who has successfully touched every specialty over the course of her tenure: Accounting & Finance, Administrative, HR, Industrial & Skilled Manufacturing, and Engineering.   

603.727.0102 | KHudson@leddygroup.com

If you have solid computer skills and a commitment to customer service, then consider this Delivery Dispatcher role at a heating service provider. You’ll support delivery drivers and customers in this small, casual office located in West Lebanon, NH. Previous dispatch experience is a plus, but our client is open to candidates who want to transition out of a retail setting and into an office-based customer service role with great full-time, first-shift hours!

Responsibilities of the Delivery Dispatcher

  • Courteously answer the phone and record customer orders and information and/or resolve problems
  • Proactively communicate with customers regarding delivery issues or after-hours delivery requests
  • Act as the primary communication line with all drivers and customer service representatives
  • Monitor driver progress in completing routes
  • Assign same-day deliveries to the appropriate driver for routing efficiency
  • Review customer account information for accuracy
  • Forecast daily and weekly demand based on weather
  • Review logs and update accounts for forecasting accuracy
  • Seek to improve key metrics for delivery, safety, etc.
  • Perform related duties as assigned

Qualifications of the Delivery Dispatcher

  • High school diploma or equivalent
  • 2 years of experience in a dispatch environment with computerized dispatch technology is preferred
  • Customer service experience
  • Team player with strong communication and interpersonal skills
  • Solid analytical, planning, and scheduling skills
  • Good computer skills
  • Ability to remain focused on detailed work and meet deadlines

Current, off-season hours are Monday through Friday, 8:00am-5:00pm. During the busy season, you’ll also work Saturdays as overtime. Pay is $20/hour. Apply today for this Delivery Dispatcher opportunity at a company that has been in business for over 100 years!

To apply, please email a copy of your resume to lebanon@leddygroup.com, call 603-727-0102, or apply online at www.leddygroup.com.

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Veterans and military spouses are encouraged to apply.

Delivery DispatcherAbout Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Katie Hudson
Regional Director

Katie joined Leddy Group in 2015. She was promoted at the beginning of 2021 from Sr. Staffing Manager to Regional Director for the Lebanon market.  Katie is one of the only team members in our company who has successfully touched every specialty over the course of her tenure: Accounting & Finance, Administrative, HR, Industrial & Skilled Manufacturing, and Engineering.   

603.727.0102 | KHudson@leddygroup.com

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