Electronics/Customer Service Technician

A successful Amherst, NH organization is seeking an Electronics/Customer Service Technician for their team. You’ll test and repair this company’s innovative electronics and deliver exceptional service to its clients, so technical aptitude and customer service skills are a must. This is a great full-time, first-shift role in a fast-paced, collaborative environment!

Responsibilities of the Electronics/Customer Service Technician

• Provide technical support to customers on assigned products
• Support the RMA process
• Evaluate, repair, test, and calibrate products
• Provide troubleshooting expertise for assemblies that fail during production
• Work with customers, engineers, and/or production staff to identify problems, perform root cause analyses, and determine corrective actions
• Perform related duties as assigned

Qualifications of the Electronics/Customer Service Technician

• Technical or trade school degree or certificate in electronics technology and troubleshooting; 5+ years of experience in the military or industry, testing and troubleshooting electronic or electromechanical assemblies; or a suitable combination of education and experience
• Reliable team player with strong communication and customer service skills
• Able to read and interpret electrical schematics, mechanical assembly drawings, specifications, BOMs, and assembly procedures
• Soldering experience (fine-pitch) and knowledge of IPC 610 standards
• Familiarity and knowledge of basic electrical circuits, troubleshooting equipment, electronic components, and use of hand and machine tools

If you would like to put your experience to work in a fast-paced, collaborative environment, then apply today for this Electronics/Customer Service Technician role!

To apply, please email a copy of your resume to bedford@leddygroup.com, call 603-666-4051, or apply online at www.leddygroup.com. 

Veterans and military spouses are encouraged to apply.

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.