HVAC Service Coordinator

HVAC Service Coordinator
Our client is seeking a detail-oriented HVAC Service Coordinator! This direct-hire role will generate service calls, support purchasing and inventory functions, and provide great customer service, among other tasks. You’ll join the team at a wonderful, family-owned employer offering great benefits including health, dental, and vision insurance; 401(k) with company match; paid time off and holidays; and training and professional development opportunities.

Responsibilities of the HVAC Service Coordinator

• Respond to phone calls and emails in a timely, positive manner
• Generate, prioritize, and schedule service calls
• Coordinate work for technicians and monitor their progress
• Serve as a primary point of contact for customers throughout the service process
• Coordinate equipment and vehicle needs for jobs
• Communicate daily priorities and updates to operations and field teams
• Source and purchase parts and materials through approved vendors
• Obtain vendor quotes, place orders, and track delivery timelines
• Assist with receiving shipments and coordinating warehouse inventory flow
• Maintain records
• Support general customer service and administrative functions as needed  

Qualifications of the HVAC Service Coordinator

• High school diploma or equivalent required, post-secondary education in HVAC, business administration, supply chain, or related field is beneficial
• Attention to detail
• Excellent communication and customer service skills
• Strong multitasking and organizational skills
• Previous experience in HVAC/R service coordination, dispatching, purchasing, or customer service preferred
• Computer proficiency including Microsoft Office and scheduling software

Hours are Monday through Friday from 8:00am-4:30pm. We look forward to hearing from you about this HVAC Service Coordinator position!

To apply, please email your resume to seacoast@leddygroup.com, call (603) 749-4810 ext. 712, or apply online at www.leddygroup.com.
Veterans and military spouses are encouraged to apply.
About Leddy Group
Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.