IT Support Specialist

IT Support Specialist

Speciality: Office Support & Customer Service

Location: Dover, NH, USA

Type: Part Time

Posted: 12-13-2019

Job Description

Leddy Group

Are you looking to join a team with a strong, community-driven mission? Are you a wizard with computers? Do your friends and family come to you with tech questions? Then consider joining Work Opportunities Unlimited as our IT Support Specialist! This position is 20 hours per week with a flexible schedule.

As our IT Support Specialist, your day might involve the following:

  • Configuring new workstations and installing software
  • Providing help desk & remote support to internal employees
  • Traveling to local offices to resolve issues
  • Adding/removing/modifying email accounts
  • Supporting network needs including routers and printers
  • Troubleshooting and resolving email issues
  • Assisting the IT Team on major projects and internal initiatives
  • Working with outside vendors regarding office continuity and security
  • Maintaining an asset inventory list

Qualities of our ideal candidate:

  • Detail Oriented – You’ll need to understand the big picture, but also be keenly aware of the details.
  • Technical Chops – Skilled in Office 365, server and machine maintenance, updates, troubleshooting, and monitoring as well as basic programming and HTML.
  • Organized – You are going to be tracking dozens of ongoing projects to ensure timely delivery. You need to have both the willingness and ability to keep everything organized.
  • Excellent Communication Skills – You’ll be working with many people every day. Communication of details and status is critical to the success of this role.


  • Associates degree in Computer Science, MIS or similar field or are pursuing one.
  • Position will be located in Dover, NH with travel being on an as-needed basis.


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