Manufacturing Customer Service Representative

Manufacturing Customer Service Representative

Specialty: Administrative

Job Description

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

We are looking for candidates who are problem solvers and who can think on their feet for a Customer Service Representative opportunity in Rochester, NH! In this position, you will assist our client’s customers with questions and concerns about their orders. This full-time, direct hire role is within a fast-paced manufacturing environment and requires strong communication skills and professionalism!

Responsibilities of the Manufacturing Customer Service Representative

  • Listen to internal and external customers and identify their needs
  • Assist customers with resolving their issues or questions
  • Process orders and returns
  • Work with other departments to ensure timely delivery of customer orders
  • Provide reports to accounting and finance departments
  • Enter orders and customer information into CRM
  • Other duties as they relate to customer satisfaction

Qualifications of the Manufacturing Customer Service Representative

  • At least five years of customer service experience within a manufacturing environment or a comparable position
  • A business-related associate or bachelor’s degree
  • Strong communication and computer skills
  • Professionalism and the ability to remain calm in stressful situations
  • Basic knowledge of bookkeeping/accounting

Please share your resume in confidence for this Customer Service Representative opportunity that offers $60,000/year. We look forward to connecting with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 880-7184, or apply online at www.leddygroup.com.

 

Veterans and military spouses are encouraged to apply

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Manufacturing Customer Service Representative

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

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