Member Experience Specialist

Member Experience Specialist

Specialty: Administrative

  • Dover, NH
  • Full Time

Job Description

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

We have a FANTASTIC entry-level office position as a Member Experience Specialist! Our banking client is seeking a Member Experience Specialist for their Dover, Portsmouth, and Lee, NH locations. Someone with prior teller experience who enjoys customer service and identifying opportunities for cross-selling would thrive in this role. This full-time position working traditional banking business hours and does require Saturday hours (8am-12pm).

Responsibilities of the Member Experience Specialist

  • Process customer banking transactions accurately and efficiently
  • Answer questions regarding transactions and services
  • Balance the cash drawer on a daily basis
  • Follow customer issues through to completion
  • Process loan applications
  • Perform other tasks and projects, as required

Qualifications of the Member Experience Specialist

  • High school diploma or GED
  • At least six months of customer service experience
  • Banking or finance experience is a plus!
  • Results driven
  • Proficient in MS Office Suite
  • Ability to perform basic math
  • Strong communication skills
  • Professional, yet friendly, and able to maintain confidentiality

Please share your resume in confidence for this opportunity. We look forward to connecting with you!

To apply, please email your resume to seacoast@leddygroup.com, call (603) 749-4810 ext. 4, or apply online at www.leddygroup.com.

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Veterans and military spouses are encouraged to apply

About Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Member Experience Specialist

Katy Howard
Staffing Manager

Katy joined the seacoast market in 2022 after almost a decade as an assistant coach of women’s basketball for Carnegie Mellon, SNHU, and most recently, UNH. She earned a B.A. in Human Services & Rehabilitation Studies from Assumption College and a Master’s in Organizational Leadership from SNHU.

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