Quality Assurance Manager

Quality Assurance Manager

Specialty: Engineering

Job Description

Kendra Palmer
Sr. Staffing Manager

Kendra joined Leddy Group with the acquisition of Staff Hunters of Portsmouth in 2016.  She brings 18 years of experience recruiting in both engineering and supply chain. As Senior Staffing Manager Kendra recruits and services companies throughout the seacoast and central NH. 

603.749.2004 | KPalmer@leddygroup.com

Quality Assurance Manager  

An industry pioneer in the production of reliable laboratory equipment is looking for a Quality Assurance Manager in Sanford, ME. The ideal candidate has management experience in an ISO environment and can adapt to change as this business undergoes a Lean process transformation. This is a full-time, direct-hire opportunity at a fast-paced and friendly company!

Responsibilities of the Quality Assurance Manager 

  • Directly supervise assigned employees including interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems
  • Encourage the development of Quality Assurance team members through certification training and relevant training exercises
  • Train employees in the use of the QMS documents, and educate the company regarding changes to the QMS via scheduled management review meetings
  • Promote and support all company initiatives for safety and ensure compliance from assigned employees
  • Serve as the Management Representative for ISO
  • Work with internal subject matter experts to define critical to quality (CTQs) to document and assure conformance and/or compliance
  • Coordinate with Production, OPEX, and Engineering to ensure systems, processes, and procedures are created and implemented to meet customer expectations for product quality and delivery
  • Support new product and in-process testing, as well as final acceptance testing
  • Cooperatively develop and implement testing schedules for standard and modified products or customer inquiries
  • Support the development of criteria, with support from OPEX and Engineering, for production test, test reports, and test inspection
  • Ensuring testing meets regulatory requirements, i.e., UL, ETL, NSF, EN, IEST, CETA, FDA, and GMP
  • Support on-site evaluations and audits of vendor and sub-contractor quality systems and production capabilities
  • Prepare letters, reports, presentations, and briefings on quality-related matters for customers and executive management
  • Support activity to build prototypes of mechanical and electrical systems as required
  • Support technical services and engineering teams to troubleshoot, identify, and fix mechanical and electrical problems
  • Validate quality processes by establishing product specifications and quality attributes, measuring production, documenting evidence, determining operational and performance qualification, and writing and updating quality assurance procedures
  • Manage product quality with completing product, company, system, compliance, and surveillance audits; investigating customer complaints; supporting other members of management to develop new product and engineering designs, and manufacturing and training methods
  • Maintain the preservation of quality records, statistical reviews, and relevant documentation
  • Communicate with external quality assurance representatives during on-site inspections
  • Meet quality assurance financial objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
  • Manage the plan, scope, timetable, and execution of internal audits and provide leadership responsibility for the company’s Internal Audit Team
  • Manage the company’s Non-Conformance/Corrective Action/Preventive Action system (NC/CAPA)
  • Manage the Calibration System
  • Review contracts for quality requirements
  • Support supplier validations and corrective actions by Supply Chain group
  • Manage the execution aspects of Installation Qualification/Operational Qualification (IQ/OQ) documentation preparation
  • Provide value to our customers by using and encouraging associates to use Lean tools and concepts to identify and eliminate waste in all forms
  • Perform other duties as assigned

Qualifications of the Quality Assurance Manager

  • BA in relevant field
  • At least 5 years in a management role in an ISO environment
  • Experience in similar industry highly preferred
  • Experience managing CAPAs, IQ, OQ and Quality Budget
  • Excellent troubleshooting and decision-making skills
  • Strong verbal, written, and presentation skills
  • Experience with Lean tools and concepts

If you have the required qualifications and want to be an integral part of our client’s continued success, apply now for this position!

To apply, please email an MS Word copy of your resume to kpalmer@leddygroup.com, call 603-766-2004, or apply online at www.leddygroup.com.

Quality Assurance ManagerAbout Leddy Group

We are Leddy Group . . . a privately owned, regional staffing company serving NH, ME, VT & northern MA since 1994. We are one great brand with multiple specialties:  accounting & finance, administrative & office support, engineering, human resources, industrial, skilled manufacturing, legal, and nonprofit.

At Leddy Group, we combine a consistency of values and traits with a singular standard for quality and best practices. We hold each other accountable to those standards, measure success by the quality of our outcomes, and establish goals based on continuous improvement metrics. We utilize a methodology and process to assess skills and experience; however, identifying the right “fit” is equally important for both candidates and clients alike. Our goal is to exceed your expectations. Our success is tied directly to your satisfaction.

 

Kendra Palmer
Sr. Staffing Manager

Kendra joined Leddy Group with the acquisition of Staff Hunters of Portsmouth in 2016.  She brings 18 years of experience recruiting in both engineering and supply chain. As Senior Staffing Manager Kendra recruits and services companies throughout the seacoast and central NH. 

603.749.2004 | KPalmer@leddygroup.com

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