Routing Specialist

Routing Specialist

Specialty: Administrative

Job Description

Dawn MacKay
Sr. Staffing Manager

Dawn started with Leddy Group in 2016. She had initially applied for a temporary assignment and was recruited for an internal role as a Staffing Manager. Since then, she was promoted to Senior Staffing Manager. 

802.786.2222 | dmackay@leddygroup.com

A heating service provider is looking for a detail-oriented, analytical thinker for their Routing Specialist position in West Lebanon, NH! You’ll plan routes for service delivery in the most timely, safe, and efficient manner possible to deliver on this company’s commitment to excellent customer service. Don’t miss this great full-time opportunity!

Responsibilities of the Routing Specialist

  • Use a computerized dispatching system to map and build daily delivery routes
  • Forecast daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull
  • Build efficient routes by mapping and sequencing deliveries
  • Review customer account information for accuracy
  • Assign drivers and trucks and provides manifest(s) to satellite offices
  • Analyze burning pattern changes for accounts and switch delivery schedule based on seasonality
  • Review delivery dispatch logs and update accounts
  • Review reports and seek to improve key metrics
  • Address after-hours service requests and prepare initial ticket assignment for the next day
  • Communicate regularly with dispatcher and delivery manager
  • Perform other work-related duties as assigned

Qualifications of the Routing Specialist

  • High school diploma or equivalent
  • Two years of experience in a dispatch environment with computerized dispatch technology is preferred
  • Excellent analytical, planning, and scheduling skills
  • Strong computer skills
  • A commitment to exceptional customer service
  • Ability to remain focused on detailed work and meet deadlines in the midst of a busy, sometimes noisy, office environment

Current, off-season hours are Monday through Friday, 8:00am-5:00pm. During the busy season, you’ll also work Saturdays as overtime. Pay is $20/hour. Apply today to join a company that has been in business for over 100 years as a Routing Specialist!

To apply, please email a copy of your resume to lebanon@leddygroup.com, call 603-727-0102, or apply online at www.leddygroup.com.

Veterans and military spouses are encouraged to apply.

Routing SpecialistAbout Leddy Group

We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties:  Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Dawn MacKay
Sr. Staffing Manager

Dawn started with Leddy Group in 2016. She had initially applied for a temporary assignment and was recruited for an internal role as a Staffing Manager. Since then, she was promoted to Senior Staffing Manager. 

802.786.2222 | dmackay@leddygroup.com

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